Small Business Banking
In 2015, the small business segment of the Group focused on building long-term relations with small companies and individual entrepreneurs by improving customer experience based on a client-oriented business approach.
Over 2015, as part of the reorganisation of Otkritie Financial Corporation Banking Group, the Group continued to transfer Petrocommerce Bank’s small business assets to Khanty-Mansiysk Otkritie Bank. The key objective behind this process was to maintain the high level of service and to retain clients. The Group managed to successfully complete the integration of small business assets while sustaining the client base as of December 31, 2015.
Throughout 2015, the Group remained focused on maintaining the quality of its loan portfolio and managing its risks.
In 2015, Otkritie Financial Corporation Banking Group promoted its business in partnership with government and non-government organisations supporting small businesses, such as SME Bank (JSC Russian Bank for Small and Medium Enterprises Support) and the Credit Guarantee Agency.
Key balance sheet figures
Total assets of the segment
including net loans to clients
Total liabilities of the segment
including customer accounts
Key profit & loss figures:
Net interest income 1
Net fee & commission income
Total operating income before impairment losses and provisions for other transactions
Profit before income tax
1 Net interest income before gain from remeasurement of cash flows from assets acquired as a result of business combinations and before allowance for impairment of interest-bearing assets.
Note: The financial highlights are shown as of December 31, 2015, for the year ended on December 31, 2015; and as of December 31, 2014, for the year ended on December 31, 2014.
Comments on Financial Highlights (IFRS)
In 2015, in the small business segment the Group focused on managing the quality of the existing loan portfolio and expanding its funding and transaction service business.
Over the year, the small business net loan portfolio declined by 16.5% to RUB 33.9 billion primarily due to the conservative approach to managing risks: new loan origination was limited with focus on collateral liquidity and conservative approach to provisioning.
In 2015, funds raised from small businesses were up 19.2% year-on-year to RUB 51.5 billion. Small business customer funding growth was fuelled by transaction business development, while the number of customer growth was factored by the successful merger of Otkritie Financial Corporation Banking Group with Petrocommerce Bank.
Higher operating income and pre-tax profit were due to a 12.2% increase in net interest income and an 8.1% growth in net fee and commission income driven by larger volumes of cash and settlement transactions in the segment. Operating expenses of the small business segment shrank by 9.5% which is attributable to efficient integration processes within the Group and launch of high-tech solutions.
The key objectives of small business banking for 2016 include:
- to maintain the business volumes and higher penetration of the small business products;
- to launch new digital technologies;
- to enhance the efficiency of collection efforts;
- to focus on risk management.